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Sony Xperia S20 5g

ANDREWL_1895440
SMARTY Pioneer
SMARTY Pioneer

Hi, joined Smarty and finding it difficult to set up the apn for using my phone abroad, tried doing the suggested Xperia version but it won't accept, any ideas?

2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

Have you followed this article?;  https://help.smarty.co.uk/en/articles/1155220-using-the-internet-after-you-ve-joined-smarty

Can you tell us what happens when you input as directed?

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

What handset have you got there @ANDREWL_1895440

Your topic title mentions Sony Xperia, but there is no Sony Xperia S20 5G handset.

Are you using a Samsung Galaxy? 
If you're using the Samsung Galaxy S20, the APN instructions are online at: 
https://help.smarty.co.uk/en/articles/2045715-setting-up-your-android-device-to-work-abroad.