18-04-2025 11:58 AM
My hospital appt shortcode is 2656
Why isn't it free?
18-04-2025 12:20 PM
@GedNoon_3091155 I have just checked that code and it doesn't seem correct - worth checking again.
They are usually at least 5 digits.
18-04-2025 12:19 PM
@GedNoon_3091155 Because lots of them are not free. You can check here: https://help.smarty.co.uk/en/articles/10364848-a-quick-guide-to-shortcodes
This may be an issue that you need to take up with that hospital because it is their provider who sets the cost and not Smarty.
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