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Roaming not working EU

AnaF
SMARTY Rookie
SMARTY Rookie

Hello,

I am currently in Portugal and my data is not working. I only get “E”.

I have changed my APN to mob.asm.net. I have tried every single local network. I have my roaming active and data set to 4G. And I have enough data on my plan. Still nothing.

Any suggestions? Thank you 🙂

1 REPLY 1

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hi AnaF,

It does sound like you have tried all of the standard troubleshooting steps, if you contact our chat team they can offer personalised guidance https://smarty.co.uk/contact available daily from 8am – 8pm.