26-11-2023 13:49 PM
Hi, I need to receive a call from the UK whilst I am in the EU.
Will it work if I just have a plan or do I need to buy additional credit?
Thanks in advance 😃
26-11-2023 15:25 PM
@Martynas You need to read up about Roaming in the EU. Essentially, you can use your phone as if you were still in the UK - with a limit of 12Gb on data. This applies for up to 60 days.
You will need to also read up on the webpages about how to change your phone settings to enable roaming.
Roaming info link is shown clearly on the smarty home page.
26-11-2023 18:14 PM
@Martynas Also, see 'Suggested Articles' at the top of the 'Forum Posts' page.