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Reactivate my smarty Older no

SadiaNa_2438161
SMARTY Enquirer
SMARTY Enquirer

Heloo.. my smarty account has been closed.. please i need my older smarty contact No reactivate

 

4 REPLIES 4

MSF
SMARTY Guru
SMARTY Guru

@SadiaNa_2438161  Not sure you can do that because the numbers are recycled after a period out of use; it will all depend upon when your account was closed.

You can web chat with Smarty Support to ask if they can assist you - we are forum members and have no access to accounts.

I have the same issue and the number is defintely not yet re allocated but I can't find how to use webchat. I need to speak to a person. Please can I have a link to webchat that works. The link just opens the FAQ page

AndrewS_918831
SMARTY Rookie
SMARTY Rookie

I have the same issue and the number is defintely not yet re allocated but I can't find how to use webchat. I need to speak to a person. Please can I have a link to webchat that works. The link just opens the FAQ page

@AndrewS_918831  There is a 'contact us' link at the bottom of the forum page - it will take you to : https://smarty.co.uk/contact 

Are you really certain that the number hasn't been reallocated? Even then, it may not be possible to get it back if it has been a while - you can try though.