RE Unlimited data add on

[DebBurf_1783737]

Hi guys. I ran out of data and bought an unlimited plan add on etc. It's not worked for two days. What is the issue?

[Jamie]

Test

[MSF]

Are you in the UK, or Roaming in EU?

If it's the latter, you do not have unlimited data but it is limited (I think 12GB is considered fair use while Roaming)

[Rebekah_150 · Accepted solution]

Hey

There are a few things that it might be but if you can pleas reach out to our chat team we can look inot this directly https://smarty.co.uk/contact and one of our advisors will be more than happy to help. Available daily from 8am – 8pm

I hope this helps