08-03-2025 22:54 PM
One for SMARTY.
Upgraded my voice plans to ones for more data allowance but the change appears to have not happend according to my dashboard.
Supposed to have changed to the new ones when my plans auto renewed.
Advisement on please?
09-03-2025 09:22 AM
Hey Smarty_Pants,
speaking to the customer care team is your best option, they can check your account and diagnose the issue https://smarty.co.uk/contact available daily from 8am – 8pm.
09-03-2025 12:38 PM
Thanks, have messaged the CCT, see what happens.