10-03-2023 05:00 PM
Hi,
I recently returned to SMARTY (glad I did by the way!) and have found a family member who would like to take my spare SIM (the one to 'give to a friend') . Do we both get any 'perks' from this or must I include this family member within a group? And if so, how do I do this please?
Thanks in advance and have a great weekend y'all!
10-03-2023 05:07 PM
Scrap that! My apologies.
I believe I have just found the information I require - activate the spare SIM first then add to a group, right?
10-03-2023 05:15 PM
Sounds right!
Nice to have someone post that they managed to find the info they needed !
Hope smarty works out for your group!
10-03-2023 05:18 PM - edited 10-03-2023 05:18 PM
The following help article may assist here:
10-03-2023 06:02 PM
Unfortunately I haven't solved the problem. How can my family member activate there SIM when they don't have an account? Is there a way of activating an account and then adding it to the SIM I gave them?
10-03-2023 06:15 PM - edited 10-03-2023 06:16 PM
Okay @Shely, have you tried using the following online page?
Activate a SMARTY SIM | SMARTY
I think you can activate from this page without having an account, but you might need to be signed-out of any existing SMARTY accounts - anyway, good luck. 🍀
10-03-2023 06:31 PM
Finally sorted! Thanks all 👍
10-03-2023 07:23 PM
If you're able to do so @Shely, perhaps you could share the solution, which other community users, in your situation, may find helpful...
👍