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Paid for plan and saying smarty going to send me a sim out , dont need a sim just the plan ive paid

Stewart_2469070
SMARTY Rookie
SMARTY Rookie
 
3 REPLIES 3

MSF
SMARTY Guru
SMARTY Guru

@Stewart_2469070 Did you already have an active sim when you bought the plan? If not, then the system assumes that you need one and is sending it out.

If you already had an active sim, perhaps a web chat with Support Team will sort this out for you.

JustDaniel
SMARTY Pioneer
SMARTY Pioneer

I just paid for a plan but it doesn't show, I can't make a phone call but the money as been taken from my bank account

@JustDaniel  I replied on your other post.