โ05-01-2023 10:59 AM
I looked at my bank statement today and smarty have taken my monthly payment twice on the same day.
How do I get it back
Thanks
Derek
โ05-02-2023 12:49 PM
Hi @DerekWad_819229 your best bet is to take it up via web chat with Support team as only they can look into your account. I'm sure that you will have no problem if it's a genuine error.
Don't suppose you have accidentally confused the system somehow by choosing another plan?