Outgoing call problems

[LeslieC_2531490]

Live bot chat

[LeslieC_2531490 · Accepted solution]

I have got a problem with outgoing calls

[LeslieC_2531490 · Accepted solution]

Am I connected

[LeslieC_2531490]

Hello

[LeslieC_2531490 · Accepted solution]

I have got a problem with outgoing calls

[LeslieC_2531490 · Accepted solution]

Am I connected

[MSF]

@LeslieC_2531490 This is the Community Forum and not a web chat - that means you don't get an instant answer. 

You have not described the problem, so difficult to offer any help at present.

You also marked your own post as an Accepted Solution and so there is a chance that some people will ignore the whole thread.

[Ale]

I've just confirmed registration but still can't call nor txt 

[LeslieC_2531490]

I am having problems

[LeslieC_2531490]

Am I connected 

[LeslieC_2531490 · Accepted solution]

Am I connected to a agent this is not good enough 

[MSF]

@LeslieC_2531490 No, you are not connected to an agent. as I explained above, we are custoemrs and members of the forum, just like you.

When you explain a problem here, it is quite common for one of the members to try and offerhelp and advice.

As I said, marking a post as Acceptable Solution will possibly make people skipto the next thgread as they believe that yours has been adequately answered.

[Linsey]

Hi Leslie,

Please get in touch with our web chat team at your earliest convenience so we can have a closer look at this: Contact us - FAQ | SMARTY

An automated BOT will take some details from you initially, but will give you the option to connect with an agent. 

Web chat is open from 8am-8pm, Monday-Sunday - We hope to hear from you soon 😊

[GhulamM_2980949]

Please help me my mobile phone incoming and outgoing call not working properly 

[SmartyTrousers]

Check if your phone is compatible with Smarty's 4G calling.

[MSF]

@GhulamM_2980949 Was everything working recently? Have you done a Network Status check to see if there is a local problem on the mast? After that, follow advice from @SmartyTrousers