02-12-2024 06:12 PM
Does anyone else have a problem with Smarty using X as what appears to be the only way that they have communicated about today's outage? I and no one in my contacts uses X. My day turned to **bleep** when I was without service, no apps, no internet, no banking, no transport planner. I'm not sure what the solution is but at least a message to me directly from Smarty when things came back on line. I thought I must have missed a payment - but wait, no way to check because I was completely off line!
02-12-2024 07:19 PM
I don't have an X account and neither do any other members of my household. They usually display a red notice banner when logging in to our online accounts. They should add that banner to the header of this community board.
02-12-2024 07:36 PM
@ChrisHi_2412577 First step if you have a problem needs to be the Network Service checker. This shows a large red banner today.