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Otp message not coming

Rimon
SMARTY Pioneer
SMARTY Pioneer

Today my old number ported successfully.. But no otp message coming

6 REPLIES 6

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Maybe try turning off your handset, for at least 30 minutes - good luck @Rimon.

What handset are you using with your SMARTY SIM card?

MSF
SMARTY Guru
SMARTY Guru

Have you checked in the phone settings to see that it shows your ported number?

George
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hey @Rimon some good advice here from @Chalkychap and @MSF - if none of these work then please contact our team smarty.co.uk/contact so they can investigate this for you.

Rimon
SMARTY Pioneer
SMARTY Pioneer

yah my problem is solve..thank u guyz

Lesley-_2649173
SMARTY Pioneer
SMARTY Pioneer

I have the same problem. Can you explain how it was sorted? Thanks

If you read the previous messages in this thread, re turning off your phone and turning it back on, that should do the trick.