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Old mobile number

Jonka_1
SMARTY Pioneer
SMARTY Pioneer

Transfer old phone number, how long do you wait, I've been with smarty 3 days

2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

@Jonka_1  When you request the transfer using your dashboard and putting in your number and PAC code from old network, you should be given the transfer date.

SmartyTrousers
SMARTY Motivator
SMARTY Motivator

If you submit your PAC to Smarty before about 5pm, the transfer should happen the next working day.

So, for example, if you submitted your PAC on Thursday (before 5pm), the transfer should happen Friday. If you submitted it on Friday, the transfer should happen Monday. If you submitted it on the weekend, the transfer should happen Tuesday.