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Number transfer

PaulTun_2515351
SMARTY Pioneer
SMARTY Pioneer

‎02-07-2024 10:31 AM

Please.can you confirm when my number transfer woll be completed

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2 REPLIES 2

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

‎02-07-2024 11:13 AM

The following SMARTY help article should explain when your switch will be completed, @PaulTun_2515351.  

https://help.smarty.co.uk/en/articles/7019273-keeping-your-number

🍀

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JodieC
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

‎02-07-2024 11:29 AM

Hi @PaulTun_2515351 

Thank you for reaching out to our SMARTY community!

Once your SIM is activated, your number is scheduled to transfer over within 24 working hours, you will also receive confirmation once the port has been completed via SMS. 

If you need further assistance, please reach out to our webchat team - 

https://smarty.co.uk/contact

I hope this helps!

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