Not activating

[MichalK_2216184]

I have done everything I need to do to activate it and I have been waiting for an email since yesterday and still nothing has shown up 

[MSF]

@MichalK_2216184  We are the Community forum and not smarty directly, so you may need to start a web chat with the Support Team.

Have you checked your account dashboard? If a number and Smarty plan shows there, it means that you have successfully activated the sim.

[Linsey]

Good morning!

Sorry to hear this - I suggest getting in touch with customer services as soon as possible, as we're unable to go over any account details on this platform. It is possible that the email you used to register has a typing error. However, a representative will be able to check this for you! 👍

www.smarty.co.uk/contact/