Forum Discussion
No 5g?
Hiya, has anyone been successful in getting 5g working on their phone?
Currently using a pixel 8 which is 5g compatible. However, I am just getting 4g connection.. I have enabled 5g as my preference.. But it just stays on 4g.. Even after travelling to different areas in London.
4 Replies
Hey Iab2i123
Thank you for reaching out to our SMARTY Community forum!
I'm sorry to hear about your difficult connecting to the 5G network! Please keep in mind that not all areas in the UK supply a 5G connection! You can refer to our coverage checker to ensure your area has 5G:
Your Google Pixel 8 is definitely compatible with our service so it may be an issue with 5G being in your area. Please check using the link I provided and let me know if you're area is covered!
I look forward to your response.
Jodie 🙌
Moved around in my usual areas in London and can't seem to connect to 5g.. Will most likely refund.
