No 5 g on my phone with smarty sim

[ErolBar_1994804]

Just used my smarty unlimited for the first time, download speeds are terrible even with a full signal in the city, also its not showing 5 g on my phone only 4 g? 

[Chalkychap]

The blurb on the SMARTY website says something about having a 5G compatible device @ErolBar_1994804. 

The SMARTY Mobile 5G compatible device list is online at: 
https://help.smarty.co.uk/en/articles/5871549-which-devices-are-compatible-with-5g 

Could this be a case of #LessSMARTY, #MoreMalarkey?

[PaulMil_1983877]

I have the same problem with my unlimited sim, but my 30gb sim I get 5g without a problem using it in the same device

[MSF]

Is phone 5G compatible?