Ni service on my phone after fitting my new sim
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โ04-05-2023 14:26 PM
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โ04-05-2023 15:58 PM
@PaulMil_1248351 Firstly, check your dashboard to see that it is showing your smarty plan as active.
If that looks fine, turn the phone off and then on again to try and force it to connect to the network.
Activation may take a little while on occasions.
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โ04-05-2023 15:01 PM - edited โ04-05-2023 15:01 PM
New SMARTY SIM cards need activation before you get service @PaulMil_1248351.
You can do this online at https://smarty.co.uk/activate, or by logging in to your SMARTY account and going to your dashboard.

