05-04-2023 02:26 PM
05-04-2023 03:01 PM - edited 05-04-2023 03:01 PM
New SMARTY SIM cards need activation before you get service @PaulMil_1248351.
You can do this online at https://smarty.co.uk/activate, or by logging in to your SMARTY account and going to your dashboard.
05-04-2023 03:58 PM
@PaulMil_1248351 Firstly, check your dashboard to see that it is showing your smarty plan as active.
If that looks fine, turn the phone off and then on again to try and force it to connect to the network.
Activation may take a little while on occasions.