New sim in car says sim not supported

[IanFox_1871678]

Put my new sim into my car and the car reads SIM not supported any ideas

[Chalkychap]

Have you activated your new SMARTY SIM @IanFox_1871678?

If the answer is yes, does it work in another device? 

[IanFox_1871678]

yes the SIM works in my ipad but tried again in the car Jaguar  XE 2021 and still saying SIM not supported

[Chalkychap]

Sounds like it's probably a question for Jaguar - given SIM works in your iPad but not the car.

Good luck @IanFox_1871678. 

[MSF]

Can we assume that you are using the sim for data only? Where in the car are you putting it? New cars often seem to have a dedicated sim for emergency calls these days - are you putting it into that holder?

[MarkWeatherill]

Looking on the Jaguar forums, this is not an uncommon issue across all models. One cause could be a faulty card reader.