28-02-2023 05:00 PM
I just signed up- bought an £8 12gb month bag-decided to up this to a £10 30gb from next month
Why does my dashboard show an active 30gb add on above my current plan when I never bought a 30gb add on?????
28-02-2023 05:15 PM
As we are Forum Members like you, we cannot check on your account.
Do you think you have been given a 'freebie'?
I suggest a web chat with the Support Team if you want them to clarify the situation.They can access your account.
01-03-2023 12:09 PM
Hi @NathanB_1886479 this is because our 30GB plan is currently on a double data promotion so you'll receive 60GB for £10 instead of the usual 30GB 🙂
never-displayed
