Forum Discussion
JJP2
01-08-2023SMARTY Pro-coach
My plan has been paused ! WHY ?!
Well, this is alarming ! My plan has been paused for some reason ! I have auto renew turned on and also a credit balance of £62, so I can see no reason why my plan has been paused ! Will co...
JJP2
01-08-2023SMARTY Pro-coach
Now everything is as I would expect it to be 🧐
I will keep an eye on this of course. Is there any reason why this would have happened, albeit briefly Rebekah_150 ? Would very much appreciate it if you could shed light on this. Thanks in advance.
- Rebekah_15002-08-2023Team SMARTY
Hey JJP2
I can't speak specifically about your account on this platform but the most common issue tends to be payments failing, sometimes this can happen when you get a new bank card.
- Strandloper02-08-2023SMARTY Motivator
good to hear things have sorted themselves out. It's a bit concerning to see things such as this can happen, even if temporary