โ13-06-2024 16:27 PM
My fone rings if the screen is open but doesn't ring when the screen is off
โ13-06-2024 16:43 PM
What does the phone manufacturer say about this, @Kayfraze?
Most likely this is caused by a settings option on the phone itself - the answer is probably in the phone's user manual.
โ13-06-2024 17:18 PM
@Kayfraze Hard to think that it is anything to do with your Smarty sim.
I agree with @Chalkychap - or else the phone is kaput, deceased, mort, muerto.
โ13-06-2024 18:01 PM
I only put in the Smarty SIM in this week, up until then I was with Vodafone and it worked but was a lot more expensive. But now I have a cheaper option that I can't rely on. Maybe it's a coincidence but I am not convinced.
โ13-06-2024 18:12 PM
@Kayfraze Can you possibly try the sim in another phone to see if it works e.g. friend/family?
โ14-06-2024 23:18 PM
Hi @Kayfraze ๐
Have a look in the settings as this happens when the 'Do Not Disturb' is on ๐ค
Other than that I am at a loss, sorry x