โ09-04-2024 09:34 AM
Hi I don't get any signal and cannot make a text or a phone call where I live I have to walk 0.25 miles up the road to get a phone call or get a notification, my post code is TR26 2RP and would like some help.
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โ09-04-2024 15:07 PM
Ahh I see so it's just bad luck I guss ill take your useful advice thank you so much for your help and time ๐ much appreciated
โ09-04-2024 09:50 AM
@ConnorN_2391708 A quick check shows that you normally should have good coverage in your area. However, the Network Status Checker shows an issue locally - check it out for yourself! : https://smarty.co.uk/network-status-checker
Despite what the checkers say, sometimes a property is in a "micro-climate" where there is no signal. Unfortunately there is no remedy for that (I used to live in just such a place for years)
โ09-04-2024 09:51 AM
@ConnorN_2391708 Just one other point.......Probably safer not to put any personal information on a public website.
โ09-04-2024 14:27 PM - edited โ09-04-2024 15:16 PM
Okay @ConnorN_2391708, the SMARTY status checker appears to suggest Three UK are working on their mobile network in your area.
Three UK are probably working on the 3G network switch-off in your location, which is perhaps affecting the local cell/s. The SMARTY web chat customer support might know more about the network status at your location.
โ09-04-2024 15:07 PM
Ahh I see so it's just bad luck I guss ill take your useful advice thank you so much for your help and time ๐ much appreciated