cancel
Showing results for 
Search instead for 
Did you mean: 

LTE CPE router

paulmoy_2186099
SMARTY Rookie
SMARTY Rookie

just put my new smarty unlimited sim in my LTE CPE router but am getting no internet, I can connect to the wifi from the router though, I have tried the sims in a mobile phone as a hotspot and they are working fine, are there any settings I need to change etc? possibly on the router

2 REPLIES 2

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Perhaps your mobile broadband router is network locked @paulmoy_2186099?

Another thing to bear in mind - the current SMART terms & conditions say an unlimited SIM plan shouldn't be used as a permanent substitute for landline broadband. I think this is covered in sections 5.15 and 5.16. 

MSF
SMARTY Guru
SMARTY Guru

@paulmoy_2186099 You will need to ensure correct settings so that the router 'knows' where to look for signal and details should be in the manual or online.