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Lost Sim & forotten password

Olivia6068
SMARTY Pioneer
SMARTY Pioneer
 
4 REPLIES 4

IanHarr_3454110
SMARTY Rookie
SMARTY Rookie

I don’t want a new sim just my sim password please

@IanHarr_3454110 We cannot access your account because we are Forum members and not Smarty staff, so we don't know your password. Is there nowhere to click for forgotten password so that you can reset it? Usually this would be at log in on the web page.

IanHarr_3454110
SMARTY Rookie
SMARTY Rookie

Can you tell me what my new sim password is please

SmartyTrousers
SMARTY Centurion
SMARTY Centurion

So click the 'Forgot password?' link on the login screen, log in via the email link, then go to this link to request a new SIM.