29-12-2023 20:13 PM
I can't connect to THREE_WIFI on the underground for the past few weeks. It asks me for username and password. I'm on iphone. I can't change the login to use AKA as there's no option for it. please help
Solved! Go to Solution.
10-03-2024 21:54 PM
I fixed it by iOS reset network settings!! Support was really not helpful
View solution in original post
30-12-2023 09:28 AM
@J_332119 Did you see this article?: https://help.smarty.co.uk/en/articles/5830528-free-wi-fi-on-london-underground?_gl=1*1ecif42*_ga*OTk...
If you need to check the wifi settings on your phone, then you should not need any username or password.
30-12-2023 13:12 PM
As I wrote in my post I can't do step 3 of the article. I can't change the login to use AKA as there's no option for it.
30-12-2023 13:36 PM
@J_332119 In that case, I suggest a web chat with Support Team.
30-12-2023 16:15 PM
They weren't able to help me.
30-12-2023 17:14 PM
@J_332119 Then that warrants a complaint. The Support Team...clue is in their name!
Management will hopefully pick up your complaint.
Sorry, but I cannot offer any other suggestions as I've never used that service.
never-displayed
