Useless connectivity for over a week. All I get is there is an issue we will sort it out shortly. When I did a speed test on my TV yesterday my connection was 187km away???!
@DavidHi_3170341 Speed test apps work on a variety of servers and not necessarily your nearest, so it doesn’t mean much. I have a company nearby, but tests usually focus on a server about 25 miles away.
There are multiple reasons you may be having issues, if you do still need assistance our customer care team can offer account specific advbice https://smarty.co.uk/contact available daily from 8am – 8pm.
