Useless connectivity for over a week. All I get is there is an issue we will sort it out shortly. When I did a speed test on my TV yesterday my connection was 187km away???!
There are multiple reasons you may be having issues, if you do still need assistance our customer care team can offer account specific advbice https://smarty.co.uk/contact available daily from 8am โ 8pm.
@DavidHi_3170341 Speed test apps work on a variety of servers and not necessarily your nearest, so it doesnโt mean much. I have a company nearby, but tests usually focus on a server about 25 miles away.
