20-05-2024 10:10 AM
20-05-2024 10:32 AM
Make sure you’re looking in the correct place.
On iPhone anyway, at the top of the app, under “Good Morning”, it will say “Usage”, “Add Ons” and “Handsets”
Choose “Add ons” and you should see the add on you purchased
20-05-2024 12:09 PM
@MarkBro_2336721 Have you looked at your Account Dashboard on the web page?If it still does not show, contact Smarty Support via web chat as they can access your account. We are forum members like you and so cannot do that.