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Data

KennethM_117224
SMARTY Pioneer
SMARTY Pioneer

Hi just joined Smarty with 50gb data from giffgaff. My data does not work anywhere when I go out where there is no wi fi. Do I have to change a setting. Any help would be great thanks kenny

2 REPLIES 2

MSF
SMARTY Genius
SMARTY Genius

@KennethM_117224  Do you mean that you have purchased a 50Gb Smarty plan when you came across from GG?

Have you checked that your account dashboard shows an active sim and Smarty plan?

MSF
SMARTY Genius
SMARTY Genius

@Also, have you looked at Coverage checker and Network Status checker for the area?