Is it Smarty (3) or my old nifi router?

[stephen_2024386]

When i first joined Smarty about 8 months ago I was well pleased with the dowmload speed and performance. 

Lately though the whole shebbang has been getting slower and slower. The mifi has never moved from it's spot and the PC is fine. I tried a hotspot setting on my phone (different provider) and the speed is spot-on. So it must be either the router or Smarty itself.

My Huawei mfi is 6 years old (4g). Is it worth getting a newer one or would I be wasting my money?

[Rebekah_150]

Hey  stephen_2024386,

I am sorry this has happened but there are a few reasons this can be happening, you can check your network status here https://bit.ly/3EzWp6u as we may be working on your local mast.

[stephen_2024386]

Thank you.....I think you're right...after several days of terrible internet, everything seems to have returned to an acceptable level of service. I had heard that mast upgrading for 5g was taking time and I assume that's what it could have been.