14-11-2024 20:34 PM
Dear Smarty Community,
I want to cancel my current plan and pay for a new black Friday plan £7 15GB. How can I do this without cancelling my rolling contract with you?
Kind regards,
14-11-2024 20:44 PM - edited 14-11-2024 20:48 PM
Hi contact smarty via webchat and they will change it for you
Tip
There is a promotion for £6 for 20gb of data this is better than the deal you are talking about tell the webchat this and they will change it for you to this plan all promotions are for 15 months
It will change on your next renewal data
Hope this helps
15-11-2024 08:51 AM
@Anderso_2856393 As with anything involving your account, you really do need a web chat with Smarty Support and state the issue very clearly.