I need help to leave smarty but my son's phone is on my account and he is staying-can you help?

[Rebekah_150]

Hi LiatSarn_852721,

I am unfortunately unable to access your account on this platform. If you contact our chat team, they can offer account specific advice, https://smarty.co.uk/contact available daily from 8am – 8pm.

[MSF]

@LiatSarn_852721 If you mean that your son is a group member, you will need to unwind the group first and then he can remain.

If you set him up as a 'nickname' sim on your account, then if you leave his sim will close down.