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Hi

WaqarAl_2673872
SMARTY Rookie
SMARTY Rookie

How do stop my monthly plan or cancel my SIM 

1 ACCEPTED SOLUTION

MSF
SMARTY Guru
SMARTY Guru

@WaqarAl_2673872 Go to your account and untick the auto-renew box : https://smarty.co.uk/dashboard/settings/manage-plan

If you do not have a plan for 180 days, you will receive a '40 day warning' email and the sim should then be deactivated after that.

View solution in original post

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@WaqarAl_2673872 Go to your account and untick the auto-renew box : https://smarty.co.uk/dashboard/settings/manage-plan

If you do not have a plan for 180 days, you will receive a '40 day warning' email and the sim should then be deactivated after that.