11-19-2023 05:54 PM
Hi all, I've got a smarty Internet data only sim (£9 per month)
I've installed it in unlocked mobile phone and want to use it for chromebook to connect to the Internet.
Previously I was using my personal mobile but I wanted a dedicated alternate leaving my data on my phone alone.
So I've installed the sim, and app, sim is recognised but it won't connect to the Internet either as a hotspot or through chrome on the mobile.
Can someone help please
11-20-2023 08:59 AM
@Russell_2014174 Did you change the APN setting on the new phone to mob.asm.net?
11-20-2023 11:00 AM
Hi and thanks for help I didn't, I just put in new sim, is it easy to do?
Re: APN setting on the new phone to mob.asm.net?
11-20-2023 11:21 AM
I changed the settings noted here
https://help.smarty.co.uk/en/articles/1155220-using-the-internet-after-you-ve-joined-smarty
Still not working?
11-20-2023 03:17 PM
@Russell_2014174 I can only tell you about iPhone settings I'm afraid.
Settings > Mobil Service > Mobile Data Network > Mobile Data and check that it is mob.asm.net
Must be something similar for Android, but I am guessing.