18-11-2024
10:30 AM
- last edited on
21-11-2024
12:47 PM
by
JodieC
I've signed up with Smarty and pretty appalled at the quality of coverage.
All throughout London my signal constantly drops out completed, showing zero connection. This is inside and outside, in congested and non-congested areas. And often if I quickly put my phone onto airplane mode and then back on again, it finds a signal.
I was recently overseas and the connection was strong and constant so I know its not my phone or the sim.
Why is the connection so terrible and is there anything I can do to fix this?
11-07-2025 11:36 AM
I have Smarty 4g connection for home wi-fi (voice+data plan)
I also have Three 5g on smartphone
I frequently find myself switching to the tethered smartphone instead of home wi-fi.
I think the 4g just sulks whilst the 5g connection is great. Happens every day several times a day.
18-11-2024 11:49 AM
@ThomasC_3012122 We are forum members like you and so unfortunately cannot give you an exact answer.
There seem to be more reports of problems since Three started the 3G turnoff recently - not sure if that is the reason.