Data

[martinp_2317994]

Hello, I am unable to access my mobile data despite having plenty, 

Could you help me with this please? 

Many thanks

Martin

 

[WelshPaul]

There is an ongoing network issues...

[MSF]

@martinp_2317994 When you look at the Network Status Checker page, did you see the large read header notice?

[martinp_2317994]

i have now , but was using the mobile on wifi not laptop

[MSF]

@martinp_2317994 Also a couple of pinned posts at the top of the page of posts.

[Snoodles]

Hello I'm still having problems and no contact from smarty, can someone advise what is the best way to find an update on the network issue please.

[MSF]

@Snoodles The problem is acknowledged and they are working on it.

If they don't know exactly what is wrong yet, then I don't suppose they can tell you when it will be sorted exactly. There have been pinned posts on this forum and a header on the Network Status Checker.

We are forum members and so won't get any extra info.