10-02-2024 02:53 PM
Hello, I am unable to access my mobile data despite having plenty,
Could you help me with this please?
Many thanks
Martin
10-02-2024 03:05 PM
There is an ongoing network issues...
10-02-2024 03:29 PM
@martinp_2317994 When you look at the Network Status Checker page, did you see the large read header notice?
10-02-2024 03:37 PM
i have now , but was using the mobile on wifi not laptop
10-02-2024 03:40 PM
@martinp_2317994 Also a couple of pinned posts at the top of the page of posts.
11-02-2024 08:48 AM
Hello I'm still having problems and no contact from smarty, can someone advise what is the best way to find an update on the network issue please.
11-02-2024 09:52 AM
@Snoodles The problem is acknowledged and they are working on it.
If they don't know exactly what is wrong yet, then I don't suppose they can tell you when it will be sorted exactly. There have been pinned posts on this forum and a header on the Network Status Checker.
We are forum members and so won't get any extra info.