Data add on nd UK unlimited data pass

[Ger]

My wifi at home is currently down and having to run everything from my phone data. I currentlly have a Data add on and a 3 day unlimited data pass. My device seem to be using the data from the add on rather than data pass. 

Does anyone know how I can ensure that the data needed comes fron the unlimited data pass rather than my add on. 

thanks

[MSF]

@Ger  If you want to be certain, then I think a web chat with Smarty Support is the best thing.

However, it does seem logical to me that the system would use your data add on first because the data pass is designed for when you have actually run out of data....and it seems that you haven't. The Data Pass starts from when it inactivated. Maybe you didn't need to do that yet until your add on ran out - so the web chat may be the best solution (perhaps they can de-activate it until you need it)

[Ger]

Thanks @MSF for your reply. After a webchat with Smarty support, issue all sorted.