Hi
I hope someone can offer some help please. I have checked on the dashboard and it shows that my area has got 4G ....fantastic, you may think, but why, as soon as I go more than 200 yards from home do have no signal? I missed a really important call a couple of days ago, but I cannot stay at home all the time. I never got a message to say my Samsung phone is no longer compatible. I have checked that roaming is turned on and that stays on even when I have lost the connection. In very simple terms, can someone please tell me what is wrong or should I just change to another provider, because sadly, currently, the way things are is not acceptable.
Thank you in anticipation of a straight forward, jargon free reply. : )
