Chat features

[Johnmye_1749157]

Hi just ported my number over yesterday just wondering if I go to settings sim smarty it shows the number that came with sim which you cant edit and when I turn on chat features it puts that number in not my number any ideas please 

[MSF]

There is a similar post that may help:

https://community.smarty.co.uk/t5/chats-hacks/switching-to-smarty-porting-still-not-working/m-p/199

[Linsey]

Good afternoon 😊

This will be because the number has not completed the transfer yet. You will be notified once the port in has finished! 

For information on how long a number transfer takes, please follow this link https://help.smarty.co.uk/en/articles/1062823-transferring-my-number 😊

[TeresaT_2004176]

Mine is doing that. Did you get help?