Changing sim data only card in Europe

[TerryEv_2433346]

Please help I don’t know how to make my data only sim work on my router in Europe, thinking of canceling my contract and getting a European sim 

thank you in advance 

terry

[JodieC]

Hi @TerryEv_2433346 

Thank you for reaching out to the SMARTY community! 

Before you roam, you need to change some settings in order to use your SIM abroad. It may be worth putting your SIM into a mobile device to make these changes as in some cases, this cannot be done on a router. 

Please follow this link for more information - Roaming and international | SMARTY Help Centre

If you require additional support, please reach out to our webchat team and we'll be happy to help! 

https://smarty.co.uk/contact

I hope this helps!😁

[MSF]

@TerryEv_2433346  The specific setting you need is to ensure that APN is set to mob.asm.net. You can usually open a webpage for the router within your browser and make changes there - should be in the manual.