Changing plans

[PaulHorn_590989]

I got an email from Smarty offering me 24GB of data for £8. I was on 8GB for £7. So I agreed to move to 24GB, however it's put me on 4GB for £6. I tried again to make sure I hadn't clicked on a different offer but it was the exact same thing and it's put me on the  4GB per month. Any help would be appreciated 

[MSF]

Why not chat with Support via the web page - they can look at your account to see what has happened.

The Forum members don't have access to your personal details, so cannot help directly.

[Nathan]

Exactly this.

Please reach out to the team to change your plan: 

https://smarty.co.uk/contact/