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Changing my device

Geoffrey_108530
SMARTY Rookie
SMARTY Rookie

I am about to change from a Motorola G6 Play to a Nokia C21 Plus. I simply want to transfer my number and Smarty account to the new phone. Can you please advise me what I have to do and whether I will need a replacement SIM? New phone is dual sim but I will only be using one. With thanks, Geoff Simpson.

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

My good friend Mr Google suggest that both phones will accept a nano sim (i.e. the smallest size).

If you remove the sim from the old and place into the new, you should have phone service.

however, the data is not stored on the sim and so you may need to upload all contacts etc from the old phone to a cloud-based account and then download to the new phone.....if you require the same information on the new one as you hade on the old one.

(I'm not expert with android as I'm a confirmed Apple-holic, so cannot give you exact step-by-step details for moving data)