Change number

[Dan_875743]

Change number

Hello I need help in changing my mobile number for new number, reason for number change because I've been scammed today and that have my personal information police have advised me to change my number and passwords ect

Can anyone help & is it straight forward?

[MSF · Accepted solution]

@Dan_875743 You need to explain all of this in a web chat with the Support Team and they should be able to arrange it.

[Dan_875743]

@MSF  Thanks for that info, wheres the option for web chat? I can't find it on the website.

[MSF]

@Dan_875743  Go to : https://smarty.co.uk and you should see a small blue circle bottom right hand corner of page. Or, go to https://smarty.co.uk/contact and scroll down the page.

[RangerDick]

The AI web chat goes in circles and I can never get to explain I need a new number due to identity thieves having my number and contacting me all the time.

[MSF]

@RangerDick  Try raising it as a complaint instead.

[Rebekah_150]

Hey  RangerDick

here are all of the ways that you can get in touch with SMARTY directly https://smarty.co.uk/contact