01-27-2024 11:30 PM
Change number
Hello I need help in changing my mobile number for new number, reason for number change because I've been scammed today and that have my personal information police have advised me to change my number and passwords ect
Can anyone help & is it straight forward?
Solved! Go to Solution.
01-28-2024 10:05 AM
@Dan_875743 You need to explain all of this in a web chat with the Support Team and they should be able to arrange it.
01-28-2024 10:05 AM
@Dan_875743 You need to explain all of this in a web chat with the Support Team and they should be able to arrange it.
01-28-2024 04:13 PM
@MSF Thanks for that info, wheres the option for web chat? I can't find it on the website.
01-28-2024 04:55 PM
@Dan_875743 Go to : https://smarty.co.uk and you should see a small blue circle bottom right hand corner of page. Or, go to https://smarty.co.uk/contact and scroll down the page.
06-26-2024 05:00 PM
The AI web chat goes in circles and I can never get to explain I need a new number due to identity thieves having my number and contacting me all the time.
06-27-2024 10:21 AM
@RangerDick Try raising it as a complaint instead.
06-27-2024 10:26 AM
Hey RangerDick
here are all of the ways that you can get in touch with SMARTY directly https://smarty.co.uk/contact