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Can you request a PAC code if the account has been closed

UsmanWa_1664802
SMARTY Rookie
SMARTY Rookie

Hi, I had a SMARTY account but because i had not used it in a while it has been closed.

Can I still request a PAC code and if so how?

Thank you in advance

 

1 REPLY 1

JJP2
SMARTY Pro-coach
SMARTY Pro-coach

This is the Smarty community forum, we are Smarty users, none of us work for Smarty, nor of course do we have access to anyoneโ€™s account details. 

if you donโ€™t have an active plan for 220 days, then Smarty will close your account.

it's either cancel your contract OR get a PAC code. Otherwise you just cancel it and lose your number.

Giving a PAC code to a new network cancels your account. 

As none of us work for Smarty, we of course canโ€™t speak on behalf of Smarty. If I were you, I would contact Smarty via webchat, to see if if there is anything they can do for you, but, for what itโ€™s worth, your number is quite possibly lost, and you will have to start again with a new number.

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