Caller announcement for incoming calls no longer working?

[LesC]

Hi,

When I get an incoming call, my (Android) phone used to announce the name of the person calling.

Since switching to Smarty Mobile this no longer happens. Is there something I need to do or is this feature not supported by Smarty??

Thanks😊

[SmartyTrousers]

Can you see the caller ID (phone number or name) of the person who is calling you?

[LesC]

Yes, but no announcement ...

[SmartyTrousers · Accepted solution]

Ok, so it sounds like there's no issue at Smarty's end.

I'm wondering if that setting gets reset when you insert a new SIM into your phone. Here's some instructions I found for how to enable it if you use Google's dialer app.. obviously the steps may be a bit different if you use a different dialer app.

[LesC]

Yep, that's done it! Many thanks - it seems I'd enabled caller announcement in the Samsung dialer App but not the Google one - as you say, seems the setting got reset. Cheers 👍